Hello.I'm looking for information on general gift processing transaction volume and staffing size/structure ratios to inform our Foundation's strategic planning, which is inclusive of a staff plan. Does anyone have a great best practice resource for ratios and/or are you willing to share high level information on how your shop is structured?
Thanks for your consideration.
I am very interested in this topic as well. One of the interesting 'outcomes' of COVID, for us at least, has been a quicker-than-expected migration to online giving. For our team, online gifts require far less time than checks received via mail. I am trying to wrap my head around how we might plan for different staffing needs in 3-5 years. While I don't have any insight, I would be interested in the collective wisdom of the community ��
Executive Director, Advancement Services
1 South Grove
Westerville, OH 43081
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