FundSvcs Community

 View Only
Expand all | Collapse all

Lockbox services

  • 1.  Lockbox services

    Posted 12 days ago
    I was wondering if anyone has positive experience/recommendations for a company that provides lockbox services/gifts processing? Specifically processing large volumes of white mail?


    Ala Rasoul
    Senior Director of Development Services
    Evangelical Lutheran Church in America

  • 2.  RE: Lockbox services

    Posted 9 days ago

    JP Morgan does our lockbox work and there is NO WAY we would be able to handle the volume of mail we receive (especially at CYE) had we not implemented it.  


    Patricia Herrity '97

    Director, Advancement Records, Financial and Data Management


    O: 574-631-4292

    M: 574-250-3000


    University of Notre Dame
    1100 Grace Hall
    Notre Dame, IN 46556

  • 3.  RE: Lockbox services

    Posted 8 days ago

    We have been using Bank of America (Cash Pro) successfully for our Lock Box services since 2016.  The tedious tasks of opening, sorting, scanning, and processing the deposits are gone and our gift processing timing/levels have grown.  Our volume without the LB services would require another full-time staff member.  We love having it and have never had an issue with BOA and took things one step further for mail or drop-off gifts received at the office and went with a Remote Deposit scanning system through Bank of America.  

    Our BOA contacts have been great from the set-up to support (rarely needed). I wrote up clear instructions with a system of checks and balances to ensure the batches were completed.  There was much planning on the batch sizes, coding in our database, reporting, and how to fit our needs into the process but the end result has been a great success.  I would not want to go back to the dark ages.  

    My advice is to take the leap.  Please feel free to contact me if you would like to discuss the process. 

    Take care,

    Melody Esposito
    Technical Coordinator, Development Systems
    Yale New Haven Hospital

  • 4.  RE: Lockbox services

    Posted 7 days ago
    Hello! We have been happy with our lockbox through Capital One. It's made a huge difference in our daily operations. 
    Emi Ayala
    Director of Gift Acceptance
    University of Maryland
    4603 Calvert Road
    College Park, MD 20740