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Distributed Data Entry

  • 1.  Distributed Data Entry

    Posted 17 days ago
    We ever decreasing budget we at the University at Buffalo are looking for ways to help lessen the burden on our Biographical Records team by developing a distributed data entry model. To this end, I wonder if anyone has a policy or procedural document that outlines what types of information people outside of the advancement services team can update, some ideas are: volunteers, affiliations, employment information, etc.
    Thanks so much for any guidance you can provide – we are an Ellucian Advance Web client.
    Kathleen E. Stuber
    Assistant Vice President for Advancement Services
    Division of University Advancement
    University at Buffalo
    1010 Kimball Towers
    Buffalo, NY 14214

  • 2.  RE: Distributed Data Entry

    Posted 17 days ago
    Hi Kathy,

    There's a best practice document that addresses this. Records Management Responsibilities

    Hope this helps,

    Eric Valdescaro
    Senior Director, Advancement Services
    University of Memphis

  • 3.  RE: Distributed Data Entry

    Posted 16 days ago

    Thanks very much!


  • 4.  RE: Distributed Data Entry

    Posted 16 days ago
    Decentralization isn't always an effective method for reducing costs, assuming you account for all the costs. Decentralization increases throughput, which is helpful for meeting peak demand. However, the costs of decentralization can be higher, for a few reasons. Usually, non-expert processors are less efficient in their data entry, and the data entered is more prone to error, which in turn raises costs in auditing and monitoring data. There are also costs imposed on other processes. Every time someone enters data, they're not doing something else that they used to do, and that's a cost too.

    In practice, we recommend identifying the people who encounter/discover new data as part of their regular work, who have comfort with the CRM and understand good data practices, and ideally, who depend on the data for their own work. This ensures that they have the knowledge, skills and attitudes necessary to do the job right. Where we see the most errors and poor outcomes is with users who primarily use other systems and need to go into CRM specifically to do this one task, and who do not have to eat the meals they cook - who don't depend on the data they input.

    Thank you,
    Isaac Shalev
    CRM Expert
    Sage70, Inc.
    (917) 859-0151

    Schedule a 30-minute consultation now:

  • 5.  RE: Distributed Data Entry

    Posted 16 days ago

    Thank you.