We are in the beginning stages of looking at integrating all our databases. Currently, we have separate divisions that maintain their own database of volunteers, scholars, donors, store customers...etc. Our goal is to link all these to one institution database that can coordinate all the touch points of each relationship.
Our first reach out was to Blackbaud who immediately recommended Blackbaud CRM. However talking through our goals they realized BB CRM is much more than we would need. They recommended we use an outside database warehouse such as Microsoft or Salesforce.
Are there any out there that are currently supporting a central database through a database warehouse? Do you have any resources that helped you with the initial integration? What staffing do you have to support this? Would love to talk to any and gather any advice you are willing to part with.
Advancement Services Director
The Huntington Library, Art Museum and Botanical Gardens
1151 Oxford Road, San Marino, CA 91108