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GO Portfolios

  • 1.  GO Portfolios

    Posted 30 days ago

    Should there an expectation that each GO is aware of who is in their portfolio?  Meaning, if I would send them a note to steward a gift from a donor and they say, "Who is this donor?"  And the donor has been in their portfolio for over 6 months in Discovery.

     

    Or during a portfolio review, a GO says they don't know why this person is in their portfolio and to remove her.  We later learn that the GO requested the prospect to be added to the database and assigned to them just 4 months ago.

     

    These GOs have portfolios of about 55-65 assignments.  They all have been GOs for well over 8 years.

     

    Thanks for any insight you can provide.

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  • 2.  RE: GO Portfolios

    Posted 30 days ago
    Scott, I believe strongly that prospects do not show up in a gift offer's portfolio without mutual consent.  Meaning, when the Prospect Manager sits down with the officer monthly (or quarterly) for their regular portfolio review, those two individuals agree on who should come out of the portfolio and who should go in ensuring there is a good distribution in stages among the 120 or so prospects.  [55-65 is a bit low unless these folk has 50% of their job as "other duties as assigned."]  Of course, the rest of the meeting is to review progress on all prospects and develop strategies and such.

    Therefore, no gift officer should have anyone in their portfolio they do not know about.

    I believe you already knew this based on how you framed the question :-).  So here is further confirmation that you are right, again!

    John

    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987






  • 3.  RE: GO Portfolios

    Posted 30 days ago

    Thanks, John.  A follow-up-even those in Discovery?  Someone we believe would be a good prospect for a MG, but we don't know much about them?  Certainly those in CULT, SOL and STEW they should know reasonably well and are in their portfolio because they have a relationship with them or are developing one. 

     

    I was trying to get another perspective.  If I were a GO, I would make sure that I was familiar with my portfolio.  But, that's me.  Is it reasonable to expect GOs to be familiar with everyone in their portfolio.

     






  • 4.  RE: GO Portfolios

    Posted 30 days ago
    EVEN those in Discovery.  They might not know the prospect.  But they absolutely should know they are in their portfolio.  The Prospect Manager has the responsibility of giving the gift officer as much information as they have on the discovery prospect, including the reason why the manager is suggesting they be added to the portfolio.  By the end of that conversation, the gift officer then knows as much about the prospect as anyone and clearly is now aware of why they are in the portfolio.

    John

    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987







  • 5.  RE: GO Portfolios

    Posted 30 days ago

    Thanks, John.

     






  • 6.  RE: GO Portfolios

    Posted 30 days ago
    Edited by Eric Valdescaro 30 days ago
    In those cases where you "learn that the GO requested the prospect to be added" was there any discussion before adding them?  Good prospect management practice dictates that there should be discussion with the GO to adequately substantiate why they should be assigned to a prospect.  Often times a GO may simply want a prospect assigned because they qualified with high capacity and happen to be alumnus of their designated department or school, but there should be resistance to do this automatically.  Sometimes the prospect's philanthropic passion may lie in an area outside their school, or they may only be interested in a planned gift, or other times they may have a closer relationship with a different GO.

    -Eric

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    Eric Valdescaro
    Senior Director, Advancement Services
    University of Memphis
    eric.valdescaro@memphis.edu
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