Hello everyone – we explored moving to a lockbox and decided to take the plunge. We worked with our institution bank and there is a lockbox facility in our city (Los Angeles). We thought everything was ready, but found out that we cannot use Business Reply Mail envelopes with the lockbox, unless we have a CALLER BOX SERVICE with CLOSED FORWARD. All of this is news to us. Our current BRM envelopes come to our street address and we were told we would be assigned a PO Box # by the bank.
Are there any non-profits in the Los Angeles area who have moved to a lockbox? How did it go? Thanks-