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  • 1.  PayPal/Venmo

    Posted 02-12-2020 03:16 PM

    Hello Friends – Looking for some stats regarding digital wallets, specifically PayPal/Venmo.  If you use a platform that accepts gifts via PayPal/Venmo, can you please cite your transaction volume (as a % of total annual transactions) and $$ (as a % of total ANNUAL GIVING dollars – would certainly make sense to exclude major gifts).  This info is needed to make a case to our Controller's office.  Thanks very much!!




    Lisette D. Clem '85, '92MBA

    Managing Director

    Advancement Services


    Bryant University

    Division of University Advancement

    1150 Douglas Pike

    Smithfield, RI  02917

    Business (401) 232-6805

    Fax (401) 232-6514


    Proud board member of

    This email message from Lisette Clem is intended for only the individual or entity to which it is addressed as it may contain information that is privileged, confidential and exempt from disclosure under applicable law.  If you received this email by accident,  please notify the sender immediately and destroy this email and all copies of it.



  • 2.  RE: PayPal/Venmo

    Posted 02-12-2020 04:16 PM
    Hi Lisette,

    We use paypal and then venmo is an option within paypal (fyi - paypal owns venmo) . . . based on how that is set up (i.e. have to go through paypal to use venmo), we can't distinguish between the two.

    the combined total $$ represents 7% of annual giving $$ received online and 8% of ## of online transactions

    The last we heard about being able to 'venmo' directly to a university was that venmo didn't allow non profits to set up accounts . . . not sure if that changed (if anyone knows differently, let me know)

    Good luck



    Thomas A. Chaves
    Saint Joseph's University
    Associate Vice President for Advancement Operations
    p/610-660-1255; c/610-316-6541

    Live greater. 

  • 3.  RE: PayPal/Venmo

    Posted 02-13-2020 07:11 AM
    Hi Lisette,

    We added the PayPal/Venmo option to our online giving page shortly before our Day of Giving last April.  Just over 20% of our donors who gave online for Day of Giving used PayPal/Venmo.  Dollar-wise, it accounted for 10% of our DoG online gift total.  Also, 10% of our donors who have scheduled/perpetual gifts use PayPal/Venmo. (Many of those recurring gifts were initially created on our DoG last year.)


    Scott B. Burdick '85
    Senior Director | Applications & Reporting
    o 401.874.2383  | web | social
    73 Upper College Road | Kingston, RI 02881

    The mission of URIFAE is to inspire and steward philanthropic support benefiting URI and to inform and engage alumni as committed partners of the University, its mission and traditions.  Give today.

  • 4.  RE: PayPal/Venmo

    Posted 02-13-2020 07:49 AM
    We have PayPal set up with iModules, but it hasn't been in place long enough to give any numbers. I will say that it was pretty painless, and I felt like we were years, if not decades, behind in getting it as an option. 

    I'm curious about the folks using Venmo. What does the actual interface look like? I presume they can't use the Venmo app on their phone to pay, so does it just take them to a web-based checkout page for Venmo instead? My dream is using the phone app, otherwise it's the same as any other third party like PayPal, Visa Pay, etc.

    Josh Greenbaum
    Executive Director, Advancement Information Svcs
    Emory University

  • 5.  RE: PayPal/Venmo

    Posted 02-19-2020 07:43 AM
    Hi Lisette, we also use iModules with a PayPal checkout option.  Looking at one-time gifts only made in our most recently completed fund year: 15% of our iModules gifts were made using the PayPal checkout option. PayPal checkout gifts accounted for 9.9% of our total one-time online gift dollars. The median dollar value of the PayPal gifts was 50% of those that didn't use PayPal.

    Alice Carter

  • 6.  RE: PayPal/Venmo

    Posted 02-24-2020 08:45 AM
    Hello all, for those that are using PayPal/Venmo through iModules, how are you crediting the donors with the fees being removed immediately from the transfer? Are you providing soft credit to the identified donors for the full amount? Are you giving hard credit to the donors with the fees removed? We recently set up the digital wallet option and are now looking to figure out the best way to recognize our donors. Any insight will be greatly appreciated.

    Marc Robb
    Director of Advancement Services & Donor Relations
    Rowan University

  • 7.  RE: PayPal/Venmo

    Posted 02-24-2020 08:47 AM
    We are crediting the donor the full amount and reducing the fees on the backend . . . 




    Thomas A. Chaves
    Saint Joseph's University
    Associate Vice President for Advancement Operations
    p/610-660-1255; c/610-316-6541

    Live greater. 

  • 8.  RE: PayPal/Venmo

    Posted 02-24-2020 10:35 AM
    Paypal donations have all been hard credited at the full amount, with fees deducted at the back-end at every client we have worked with in the past. We haven't seen a reason to distinguish this from any other payment processor. 

  • 9.  RE: PayPal/Venmo

    Posted 02-25-2020 11:00 AM
    Greetings and Happy Mardi Gras! Just out of curiosity. Who is eating the cost for the fees on the backend? 


    Chris Pipkins
    Senior Director, Strategic Services
    Zuri Group

  • 10.  RE: PayPal/Venmo

    Posted 02-25-2020 11:36 AM


    Thomas A. Chaves
    Saint Joseph's University
    Associate Vice President for Advancement Operations
    p/610-660-1255; c/610-316-6541

    Live greater.