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Donor Experience Dashboard

  • 1.  Donor Experience Dashboard

    Posted 8 days ago

    Temple University is currently exploring vendors that offer survey tools to measure and track donor satisfaction and the ability to respond to donors' concerns.  Is anyone aware of or have experience with a company that offers this type of capability to execute satisfaction surveys, the ability to respond/resolve donor concerns, and provide actionable insights?   



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    Carolyn Schmitt
    Director of Stewardship & Donor Relations
    Temple University
    carolyn.schmitt@temple.edu
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  • 2.  RE: Donor Experience Dashboard

    Posted 8 days ago
    Hi Carolyn-

    I hope you don't mind me having one of my staff to reach out to you about this. His name is Sahm Forbes, a former fundraiser now working for me at MarketSmart.

    I developed a survey System that does what you are exploring and a whole lot more. Hundreds of nonprofits including plenty of colleges and universities already use it.

    No pressure though. If you don't want to chat with him, no worries at all.


    Greg

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    Gregory Warner
    CEO & Founder
    MarketSmart
    gwarner@imarketsmart.com
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