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"Unclaimed" Auction item

  • 1.  "Unclaimed" Auction item

    Posted 14 days ago
    Good afternoon,

    We have a donor who states they never 'claimed' an auctioned trip they purchased at one of our events back in February 2019, and he want us to write a letter stating this fact.  The trip was auctioned for $32,000 with a FMV of $25,000, so this is a considerable amount, and he's a donor with more potential.
    1. I know he received the auction packet with all the information, so to our purposes he took possession of the item.  It is his responsibility to contact the travel company within a certain time frame to make the arrangements. 
    2. I could contact that travel company to investigate if he used the trip or not, however, I don't believe this is my responsibility.
    3. Even if I could confirm he did not use the trip, can I legally give him this letter?  
    4. Finally, we do state "All Sales Final" on our event auction bid cards and program.
    Is there a precedence for this type of situation?  


    Thank you,

    Shaun Field 

    Director Data Services 

    714.509.4016 

     


    1201 W La Veta Ave  |  Orange, CA 92868 


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  • 2.  RE: "Unclaimed" Auction item

    Posted 14 days ago
    As with all charitable donations and associated benefits, the donor still "received" the benefit regardless of whether they chose to use it.

    Your point #1 is key.  It is not your responsibility to pursue or pester the donor to use whatever benefit they acquired.  Your involvement truly ended when you sent them the certificate.

    At that point, the use or non-use of the benefit is between the donor and the travel agency.  They should contact that agency to obtain whatever letter they believe is necessary.

    John

    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987






  • 3.  RE: "Unclaimed" Auction item

    Posted 14 days ago
    Thank you, John.  I appreciate your response!


    Shaun Field 

    Director Data Services 

    714.509.4016 

     


    1201 W La Veta Ave  |  Orange, CA 92868